Privacy Policy

Threepeaksmc operates the website threepeaksmc.com and provides precision tool maintenance, CNC calibration, and metal waste logistics services. This policy explains how we collect, use, store, and protect your personal data when you interact with our site or services.

1. Data We Collect

• Information you provide: When you fill out a contact form, request a quote, or email us, we collect your name, email address, phone number, company name, and the content of your message.
• Technical data: We automatically collect your IP address, browser type and version, operating system, referring URL, and pages visited. This data is collected via cookies and similar tracking technologies.
• Usage data: We use analytics services (e.g., Google Analytics) to understand how visitors use our site, including page views, time on site, and click patterns. This data is aggregated and anonymized where possible.

2. How We Use Your Data

• To respond to your inquiries, provide quotes, and deliver our services.
• To improve our website, services, and customer experience.
• To comply with legal obligations, including environmental and safety regulations related to metal waste handling.
• To send occasional service updates or relevant technical bulletins (only with your consent).

3. Cookies & Tracking

We use essential cookies for site functionality and analytics cookies to track usage patterns. You can control cookie preferences through your browser settings. Disabling certain cookies may affect site performance.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our website and business, such as:

• Web hosting providers
• Analytics services (e.g., Google Analytics)
• Email communication platforms
• CRM and form processing tools

These processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are stored for up to 24 months. Analytics data is retained for 26 months.

6. Your Rights

Depending on your jurisdiction (including GDPR and CCPA), you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us using the details below. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, access controls, and regular security audits.

8. Anti-Misrepresentation

Threepeaksmc is an independent industrial service provider. We are not affiliated with any travel agency, sports club, or vehicle rental company. We do not make false claims, fake endorsements, or misleading statements about our services. All service descriptions are accurate and based on actual technical capabilities. We do not guarantee specific results without a prior on-site assessment.

9. Contact Us

For privacy-related inquiries, data requests, or complaints, please contact us:

Threepeaksmc
8490 Ntshangase Highway Apt. 076
Email: info@threepeaksmc.com
Phone: +27(44)2899836

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.